The Industry Advocate SA Product Register

Virtual Call Tracking is a powerful and affordable call tracking and reporting system supporting the Industry Advocate’s SA Product Register initiative.

We understand telephone enquiry is a lifeline of every business and as such we are more than just a supplier of phone call tracking and reporting services.  We provide a full suite of state of the art communication tools that help your business grow. We understand what a phone call means and we strive to be a key strategic partner who provides tactical services to help you generate better marketing ROI’s.

 

 

Our office is in Flinders Street, Adelaide and we welcome the opportunity to provide you a demonstration of our system. For more information, please contact John Curnow (Managing Director) on 1300 891 340 or contact us here.

Our full list of services can be found here https://www.virtualcalltracking.com.au/mission/features/

 

INBOUND PHONE CALL TRACKING SYSTEM THAT’S POWERFUL & AFFORDABLE

• No software or software fee’s – 100% browser-based
• No set-up fee’s
• No recording fee’s
• No charge by the minute
• Virtual 1300, 1800, Local, Regional & Mobile Tracking Numbers
• Adelaide owned & operated

A responsive call tracking and reporting system built to help government, small business, medium business, and large enterprise make a profit from every call.

 

USE VIRTUAL CALL TRACKING TO …

• Understand which marketing channels drive call inquiry – Do you know which media channel is producing you the most valuable calls for your business?
• Identify your best and worst phone call inquiry source – Track all of your inbound lead generation activities and get the complete picture. Be better informed
• Route your calls to the most appropriate answer point – Improve your customer journey. Help staff productivity.
• Gather feedback – create call surveys to monitor staff and customer feedback.
• Make better decisions – Make meaningful marketing decisions based on customer call response to marketing rather than guessing. Better information = Better decisions = Better Outcomes.

 

DYNAMIC (ONLINE) CALL TRACKING

Use our dynamic phone numbers to trigger each visitor on your website, identifying the channel (Paid, Referal, Direct, Organic, etc) and campaign details of each channel when they call. With our real-time reporting, you can be notified instantly when you receive a call, and see call conversion to the keyword level in your Adwords platform. You will soon discover which campaigns deliver the highest ROI.

 

STATIC (OFF-LINE) CALL TRACKING

Measure the phone leads you to receive from direct mail, newspaper, radio, TV, printed brochures … anything really! Make informed decisions about your media plan by understanding which media provides you a better ROI.

 

DIRECT GOOGLE ADS INTEGRATION

Tracking calls as conversions within Google Ads (formerly Google AdWords) helps you measure the full effectiveness of your pay-per-click (PPC) campaigns. Virtual Call Tracking’s direct integration with Google Ads sends customer calls straight to your Google Ads account and aligns a call conversion to the keyword in real-time.

 

DEEPER INSIGHTS WITH GOOGLE ANALYTICS & CRM INTEGRATIONS

By integrating Virtual Call Tracking into your CRM or Analytic’s, you will create a more granular insight into your customer’s buying journey and this will help you to optimize and target your campaigns. If you have a custom-built or a different CRM platform than listed below, please call us and as we might find our call tracking system can work seamlessly with this system too.