If you choose to sync data from a specific Virtual Call Tracking IVR Key only, this will only work for a single level IVR hosted by us. If you have a multi-layered IVR you will need the Hubspot integration customised by us.

The first runs may take a while as they will be downloading all Hubspot contact data, subsequent runs will be much quicker. And if you would like to sync past Virtual Call Tracking call data, please let us know.