We provide several methods for sending and receiving SMS, including Email-To-SMS, our Platform, and our REST API. If you haven’t yet set up SMS and are interested in exploring this service, please contact our sales team. They will gladly help you set up a trial account.
Email to SMS is a straightforward option for integrating SMS capabilities across your business. By default, your email domain ‘@DOMAIN.com.au’ is pre-approved for sending SMS through our platform. To send an SMS, simply email ‘NUMBER@smstransmit.com‘. For instance, to reach 0400123456, you would send an email to ‘0400123456@smstransmit.com‘. You can also use the E.164 format, such as ‘+61400123456@smstransmit.com‘.
To send SMS messages to multiple recipients,
If you need to customise which email addresses or domains are authorised to send SMS, or if you have other changes to make to your Email-to-SMS settings, please reach out to our support team for assistance.
If your Email-To-SMS service is configured for two-way messaging, you can receive replies to your SMS via email, this is enabled by default.
Replies will be sent to the email address that last sent an SMS to the mobile that is replying. If enabled, replies via email will contain the full conversation history just like a normal email.
When you receive a reply, you can reply to the email just like a normal email to continue the Email-To-SMS conversation. In all major email clients, our system will remove the conversation history when you reply, so just your response and not the entire conversation history is sent back via SMS.
If you are having a conversation over Email-To-SMS, you can forward the conversation to somebody else in your organisation (who is registered for Email-To-SMS) to continue the conversation. Replies will be sent back to the last email address to reply to the SMS.
If you have a dedicated number, you can publish your dedicated number and two-way Email-To-SMS conversations can be initiated by sending an SMS to the dedicated number. The email address these are sent to by default is configured against the dedicated number.
Dedicated numbers can be purchased against your account. Dedicated numbers have specific webhook call back URI options which are configured against the dedicated number. When using a dedicated number to send SMS, all responses must be routed back to the same webhook call back URI.
When using dedicated numbers, if you need multiple webhook call back URIs for your use case, you must purchase multiple dedicated numbers and configure each with a different call back URI.
When using dedicated numbers, you can specify the delivery receipt call back URI when making the API call. This gives you the capability to set message-specific delivery receipt call back URIs per message. If the delivery receipt call back URI is not set, the default delivery receipt call back URI will be used that is defined against the dedicated number. If no delivery receipt call back URI options are set, no call back will be made to your system.
The SMS platform is on par with Email-To-SMS in terms of ease of use and also has some handy features which we’ll go through as well, in order to access the SMS platform you will need a login to the platform, if you don’t have a login or aren’t sure if you have one please contact the support team who can check and reset passwords as required.
Once logged in, you will want to click into ‘SMS Marketing’ and then you will be given the options between ‘Sent’ and ‘Received’, these are pretty self-explanatory, but there is a bit more to the send side that needs to be explained in a little more detail.
In order to send SMS’ you will need to click ‘New SMS’ in the top right, you will then be taken to a new screen and given the two types of SMS send out, via single SMS or via a bulk send out.
You can send out from three options, Leased Number, Alphanumeric, Mobile number.
To send a single SMS all that is required is to put your required destination into the ‘To’ column and for your relevant message to be put into the ‘Message’ section as shown below:
To send a bulk SMS all that is required is to select the Bulk SMS tab and uplaod a csv of SMS recipient phone numbers and add your relevant message into the ‘Message’ section:
For larger enterprise services who wish to interact directly with us the API will be the best tool for you, with complete flexibility the API will allow you to utilise all functionality of our SMS service granting full access to customisation options via optional parameters. For more information, please contact us for documentation.